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Paid early access is available for adults 18 and older. Visit Holler early access to sign up for access details. Joining the list does not start a subscription or charge you. Public App Store and Google Play downloads are coming soon.

For subscriptions billed by Apple, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Select the app and choose Cancel Subscription. For a discounted introductory offer, Apple advises canceling at least 24 hours before it ends. See Apple’s cancellation instructions ↗.

Open your subscriptions in Google Play, select the subscription, and choose Cancel subscription. Follow the prompts to finish. See Google Play’s cancellation instructions ↗. Uninstalling an app does not cancel its subscription.

Use the same Apple or Google account that made the original purchase. In Holler, open the subscription screen and tap Restore Purchases. If an active purchase is missing, email us with the app name and your store receipt. We’ll help investigate.

Refunds depend on the store’s policy. For purchases billed by Apple, see Apple’s refund instructions ↗. For Google Play purchases, contact us with the order details so we can help you find the right next step.

You can request deletion by emailing support@moosewelcome.com. See our Account & Data Deletion page for in-app steps, what is removed, and retention details. Cancel any store subscription separately.

In Holler, open Settings (the gear icon) and choose Export My Data. If the export is too large, you need information beyond the self-service export, or you cannot sign in, email support@moosewelcome.com with the app name and the email associated with your account. Our Privacy Policy explains your options.

No. Uninstalling the app or deleting your account does not cancel store billing. Cancel through Apple or Google Play using the steps above, and request account deletion separately if you also want your data removed.

First try Restore Purchases on Holler’s subscription screen. Check that you are using the store account that paid, that your connection works, and that the app is up to date. Close and reopen the app, then try again.

If it persists, email us with your device model, OS version, app version and store receipt. We’ll investigate the entitlement.

Holler is for adults 18+ and requires a paid subscription, including during early access.

The introductory month is paid. The purchase screen shows the price, billing period, offer terms and included features before you confirm. If you are not eligible for the introductory offer, your store shows the regular price. Follow the cancellation deadline shown for your offer. See our Terms of Service.

Reply to your original email to follow up or add details. This keeps your request and our conversation together.

Email us the app name, app version, device model, and what happened. A screenshot can help; please hide any private information first. We welcome ideas for making our apps more useful.